Privacy Policy
Last updated: August 11, 2026
What We Collect
When you request a free gold selling kit through our form, we collect:
- Name — to address you and personalize communication
- Email address — to send your kit instructions and offer details
- Phone number — so a gold buying specialist can reach you quickly
- Item details — the metal type, weight, karat, and any notes you provide about what you want to sell
We do not collect payment information through this form. No credit card or bank details are requested.
How Your Data Is Stored
Your submission is forwarded to a private Google Sheet accessible only to the MeltCalculator team and our trusted gold buying partner. It is not stored in a public database, and it is not visible to other visitors to this site.
How We Use Your Information
We use your information solely to respond to your inquiry — to send you a free, insured shipping kit and to contact you with an offer for your items. We will not use your contact details for any other purpose without your explicit permission.
We Never Sell Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is shared only with our gold buying partner who fulfills your kit request, and only for the purpose of completing your transaction.
How Long We Keep Your Data
We retain your submission for as long as needed to complete your transaction and respond to any follow-up questions. If you request deletion, we will remove your information from our records within 30 days.
Requesting Deletion
If you want your information deleted from our records, email us at privacy@meltcalculator.com with the name and email address you used on the form. We will confirm once your data has been removed.
Analytics
This site uses privacy-friendly analytics to understand which pages are visited and how the calculators are used. Analytics data is aggregated and anonymous — it is never linked to your name, email, or phone number.
Contact
Questions about this policy or your data? Email privacy@meltcalculator.com and we will respond within 48 hours.